“It’s not all roses, and the identity management score should come as no surprise to Cupertino. With increased reliability, the addition of new software update commands for MDM, and the improvement of return to service workflows, Apple is working to make Enterprise admins happy. “There’s no question that over the last year, the Mac’s position in the Enterprise has improved, and that’s in no small part thanks to key changes made to macOS Monterey. Here’s what Tom Bridge of the Mac Admins community had to say when viewing the final results: Biggest moves were software reliability and deployment, followed by the future of Apple in the enterprise. Except for macOS identity management, which took a drop, and security and privacy, which remained the same, all scores were up. Now that there have been two surveys, we can compare last year’s scores with this year’s and see how sentiment has changed. The company scored worst on macOS identity management. Apple’s strongest results were the same as last year: its hardware and its commitment to security and privacy. In general, scores were up a bit from last year’s survey. Though Kandji commissioned this survey-and we thank everyone there for doing so-it had no oversight over the survey results or the contents of this story, which was compiled by Jason Snell and the Six Colors staff.

Not all participants are represented we gave everyone the option to remain anonymous and not be quoted. (If you’re an admin who didn’t take the survey, feel free to fill it out.) They rated Apple’s performance in the context of enterprise IT on a scale from 1 to 5 in nine broad areas.īelow, you’ll see the survey results, plus choice comments from survey participants. Over the last couple of months, we took the temperature of 71 admins, roughly half of whom report that they manage more than 1000 devices. Then we approached people we knew in the community of Apple device administrators and asked them to participate in the survey.

We worked with Kandji and the hosts of the Mac Admins Podcast, Tom Bridge and Charles Edge, to formulate a set of survey questions that would address the big-picture issues regarding Apple in the enterprise. Last year, device-management startup Kandji approached Six Colors to commission a new entry in our Report Card series focusing on how Apple’s doing in large organizations, including businesses, education, and government. Apple in the Enterprise: A 2022 report card

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